Privacy Policy

Effective Date: 10th June 2026

1. What Information We Collect

We collect information you provide directly, including:

• Name, email address, phone number, and shipping/billing address
• Payment details (processed securely — we do not store card data)
• Order history and preferences

2. How We Use Your Information

We use your data to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to customer service enquiries
• Send promotional emails (only with your consent)

3. Children's Privacy

ByDolly sells products for children but does not knowingly collect personal information from children under the age of 13. All purchases must be made by an adult.

4. Third-Party Sharing

We do not sell your personal data. We may share it with trusted service providers (e.g., payment processors, courier services) solely to fulfil your order.

5. Cookies

Our website uses cookies to improve your browsing experience. You can disable cookies in your browser settings, though this may affect functionality.

6. Your Rights (Australian Privacy Act 1988)

Under the Privacy Act, you have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate data
• Request deletion of your data (subject to legal obligations)

To exercise these rights, contact us at mahnie@bydolly.com.au.

7. Data Security

We use industry-standard SSL encryption to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.